Support

Help Center

Quick answers for guests and hosts using Pearl Green Garden.

Finding events

See published experiences on Events. Each listing includes date, venue, pricing, and a full detail page. Select View Details to see schedules, guidelines, and checkout options.

Hosting an event

Sign in, then open Create from the workspace. You can save drafts, upload cover imagery, set ticket tiers, and publish when ready. Manage published and draft listings from the admin dashboard.

Account & settings

Update notification preferences and profile visibility in Settings. Email sign-in is tied to your authentication provider; use the same address you registered with.

Payments

Ticket purchases are processed through our payment partner. You will receive on-screen confirmation after a successful transaction. Host payouts and refunds follow the terms in our Terms of Service.

Contact

For platform support, email support@pearlgreengarden.com. We typically respond within two business days.